SHOPPING INFORMATION

– Our delivery service has 2 types. 1. Express Delivery (2 HR) Express Delivery is only in Bangkok and Metropolis area. (Nonthaburi, Pathum Thani, Samutprakarn) 2. Standard Delivery (The basket will be delivered by our partner logistic company (Kerry Express) For Bangkok metropolitan area will take 1-2 day, for outside Bangkok metropolitan area will take 3-4 day.

Yes, you can specify delivery date & time only for express delivery. (Bangkok and Metropolis area (Nonthaburi, Pathum Thani, Samutprakarn)

Basketeer offers a delivery service from Monday to Sunday (not except public holidays).

Yes, we will be able to do that. Basketeer can design and arrange baskets, as well as add attractive bows and wrap them until they are ready to be delivered to the customer.

 

Basketeer, of course, can organize and design baskets to fit the customer’s budget. We offer over 100 styles for consumers to pick from, depending on your needs.

It is no problem. Customers can bring their own products and have them arranged by us, and they can choose the style of baskets and decorations they wish.

PAYMENT INFORMATION

Customers can pay via 1. Credit Card Payment (Visa, Master Card) 2. PayPal 3. BANK TRANSFER
 4. Mobile Banking, Internet Banking

* More details can be found at https://www.basketeer.co.th/how-to-pay/

Initially, after receiving the basket and discovering that the product has been damaged, such as a damaged or broken from transportation, the customer should immediately tell the staff to file a product claim. Basketeer will replace the product or replace it with a new product at the same price and will rush to send to consumers as soon as possible. If the consumer desires to request a refund, the following conditions must be met.
– In case the customer receives the product that does not match the purchase order completely. Or the product is greatly damaged during transportation. The company reserves the right to consider on a case-by-case basis, in detail of all or part of the refunds.
– The company will refund the money to the customer. In case that a product cannot be replaced or could not find another product to replace.
– In the event of a refund The customer must provide accounting evidence such as a tax return to the company.  In order to process the reimbursement into the client’s account within a 3–7-day timeframe.