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Warranty & Returns Policy

Basketeer is committed to providing the utmost satisfaction to all customers.
The company therefore has a satisfaction guarantee policy.

Conditions For Changing Products

Which is a fault from the production or transportation process

right-img Can change to return the original product, new type or product with the same value as the original product

right-img In case that a product is exchanged for a higher price, customers will have to pay the difference.

right-img In the case of products with lower prices The company reserves the right to return the difference.

right-img Customers must keep products that are not of good quality or damaged for confirm and return it to the company.

right-img In case that the product is defective or not up to standard customers must notify the company by 6 hours for fresh products or by 24 hours for dry goods. (After receiving the product) *After receiving the product, if it has exceeded the time limit, the exchange will not be refunded.

right-img

The company will quickly change and return the product to the customer as
soon as possible or by date and time as agreed or within 7 days

Conditions For Refunds

right-img In case the customer receives the product that does not match the purchase order completely. Or the product is greatly damaged during transportation.

right-img The company reserves the right to consider on a case-by-case basis, in detail of all or part of the refunds.

right-img The company will refund the money to the customer. In case that a product cannot be replaced or could not find another product to replace.

right-img In the event of a refund The customer must provide accounting evidence such as a tax return to the company. In order to process the refund into the client’s account with an estimated period of 3-7 days

Contact to Coordinate Tel:

tel 02-821-5042 or

telinfo@basketeer.co.th

telMonday - Saturday 8.00 am. - 9.00 pm.

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